Shipping Policy

For domestic USA (50 states), Mon Acoustic Audio offers UPS shipping. 

In stock items usually ships within 1-2 business day(s). Made to order item’s usual lead time is 2-3 weeks to ship. Any custom order will take extra 1-2 week(s). 

Return Policy

14 days return is guaranteed. Due to the weight of our products, there will be return shipping charge on all goods. If box was opened and packaging has been removed or damaged from opening, 10% restocking fee will be applied on all goods, separately from return shipping fee. 

* Any custom color order(s) is not eligible for return. All custom color option sales are final.

Packaging

Mon Acoustic Audio seeks our contribution to minimal packaging to ensure our products are delivered safe to you and at the same time, minimize waste from it to save the environment we live in. We love our earth! 

Direct Consulting

If you have any question regards to products, your listening environment, or matching gears, we will do our best to answer your questions and fulfill your needs.