We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Shopify Payments. Bank transfer may be available for certain regions.

U.S. orders shipped via our California-based distributor, Novawear Inc., may be subject to sales tax depending on your state. Orders shipped directly from Korea are not subject to Korean VAT, but your country may impose local VAT or import duties.

Orders within the United States are shipped by our official importer, Novawear Inc. (California), or by our authorized U.S. dealers.

Orders in countries with an authorized distributor or dealer are fulfilled and shipped directly by those partners.

Orders from countries without an authorized distributor/dealer will be shipped directly from Mon Acoustic headquarters in South Korea.

Please note that shipping and delivery timelines may vary depending on stock availability, production schedules, and custom color orders.

Yes, we ship worldwide. Please note that in countries without an authorized importer, local VAT or import duties may apply.

Standard orders are processed within 2–3 business days. Delivery times vary by location:

• U.S.: 3–7 business days
• Europe/Asia: 7–14 business days (customs clearance may add time)

Yes. Shipping and delivery times may vary depending on current stock levels and production schedules. If a product is on backorder or in production, estimated delivery timelines will be communicated at the time of purchase.

Custom finishes require additional production and lead time, which will be communicated after order confirmation.

You may return products within30 days of delivery. A 10% restocking fee applies, and return shipping is the customer’s responsibility. Items must be returned in original condition with packaging and accessories.

Custom color, personalized, or special-order products arenon-returnable.

Refunds are issued to the original payment method within7–10 business days, minus applicable restocking fees, shipping costs, and payment processing fees (PayPal/credit card).

All Mon Acoustic speakers are designed and manufactured in South Korea, using premium materials and craftsmanship.

Yes, all Mon Acoustic products include a manufacturer’s warranty. To activate, please register your product at www.monacoustic.us/check-warranty with your purchase receipt.

Yes, stands, accessories, and select replacement parts are available. Please contact us for availability.

Yes. Please complete our Dealer Application Form and submit it with your business certificate.

You may visit our authorized dealers or request a demo through our distributor network. Check our Dealer Locator page for more information.

Our products combine cutting-edge engineering, handcrafted precision, and natural sound signature. Recognized byRolling Stone as one of “The Best of 2023 & 2024,” Mon Acoustic delivers high-end performance at competitive value.

Yes. For interior designers, luxury spaces, or brand collaborations, please contact us to discuss bespoke solutions.